This chapter is extracted from the complete evaluation report available for download in English and German language.
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Target GroupBroadly speaking, it can be cautiously stated that use of I-stay@home-technology has generated a high level of satisfaction especially amongst socially isolated, childless and less affluent tenants, independent of gender or migration background. It is encouraging that the potential target group is quite broad with age, gender, migration background.
Service costsApproximately 70% of participants indicated that they would be willing to pay for the technologies provided to them.
The average amount tenants would be willing to spend in one lump sum was roughly 172,00 €, or if asked to pay a monthly rate, 15,00 €.
Some more affluent tenants were willing to spend more.
Conclusions of the scientific evaluation of pilot sitesAccording to research conducted throughout this project, both tenants and housing organisations report that the biggest problem with ICT is that it is still too expensive for elderly and disabled people with low income.
Housing organisations also have a secondary concern in installing ICT that they could then bear responsibility for its maintenance.
Looking past these issues, the products themselves are beneficial to tenants. But it is important to stress that they are only supplementary; they cannot replace human support.
I-stay@home has demonstrated that as a result of the ageing population, social housing organisations must rethink their policies. Housing organisations can no longer be “just a home provider”. They will need to propose services to tenants that make it more attractive for them to continue living in their own homes.